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| How do I request samples from ADI? |
Analog Devices is pleased to offer a limited amount of free samples to qualified customers.
In most cases, samples are shipped from an ADI warehouse within 24 hours.
To order samples online:
- Step 1: Locate the part(s) you need by navigating through the Analog Devices website.
After locating your part, click on the 'Add to Cart' button found on the product information pages.
You will then be re-directed to the shopping cart.
- Step 2: From the Shopping Cart page, click on the checkout button.
- Step 3: If you are already registered, you will be prompted to login. If you are not already
registered on the Analog Devices website, then you will be asked to register and complete the checkout
process. All orders will receive an order acknowledgment and ship notice email.
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| Can I order samples with a 3rd party email account (such as yahoo or hotmail)? |
| We're sorry but online sample orders will only be accepted from valid email addresses with domain urls that originate from a company (example: joe.smith@ABCcompany.com) or from an educational institution (example: joe.smith@ABCuniversity.edu). ADI will no longer accept sample requests from accounts who have email addresses that have been created using third-party email providers, such as Yahoo, Hotmail, MSN, and AOL. |
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| How do I check the status of my sample order? |
| If you have placed a sample order and would like to check the status
of your order, simply click on the Order Status link located on the Samples homepage.
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| When will my items be shipped? |
| Most in stock items ship within 24 hours after the order is received into our warehouse.
After placing your order, you will receive an acknowledgement by email with the details of
your order ship date and expected delivery. Please note the warehouse location for the product
ordered. Our warehouses located in the United States, Europe and Southeast Asia. Transit times from these sites
may vary from 1 to 5 days depending on the availability, delivery method and your location. We take orders for
items that are not in stock, so the delivery date may be scheduled at a future date.
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| Do I need to register before I can order samples? |
| Yes. If you are not already registered on Analog Devices website, then you will
be asked to register. If you are already registered, you will be prompted to login with
your username and password.
For questions concerning our privacy policy, please visit our
Policy on Privacy of Personal Information.
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| How many pieces am I allowed to order? |
| Analog Devices offers a limited amount of free samples to qualified customers.
Due to the large demand for our product samples we ask that you limit your sample request to
2 pieces per part with a maximum of 3 parts per order. Should your design needs require additional
product quantities, please contact our Customer Service department, or you can purchase them on the
web through Buy Online, or you can contact one of our
authorized distributors.
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| How much do product samples cost? |
| All sample orders placed online are free.
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| Can I order samples for 'Pre-Release' products? |
| Many of our pre-released parts are available to sample. Simply scroll
down to the bottom of the product information page and look for an e-mail link to
contact that specific product line for samples.
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| What if I forgot my password? |
| If you are a registered user on the Analog Devices web site and forgot your password,
please click Forgot Password? located on the
login page.
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| What is the method of shipment for ADI samples? |
| Customers | Sample requests will be shipped via: |
| USA & Canada | UPS 1-Day at no additional charge. |
| Europe | TNT International at no additional charge. |
| Japan | Federal Express International |
| Asia | TNT International at no additional charge. |
| China | DHL at no additional charge |
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| What is my ADI Order Number? |
| Once your order is placed in our system for processing, we assign an ADI Order
number for reference. If you have any questions pertaining to your order you will need
this number when you contact the ADI Customer Service department.
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| Which Analog Devices products can I sample? |
| We offer most of our products to sample online. Some exceptions are special material
manufactured for a single customer, parts that are on allocation or some very low volume parts.
If you would like to order a part that is not available, please send an email to ADI Customer Service.
If we notice demand for a part that is not available, we may be able to add it to our online offerings.
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| Who do I call for technical support? |
| In the US: | | 800-262-5643 or 781-937-1428 |
| In Europe: | - Standard Linear Support:
- DSP Support | +353 61 495969
+49 89 76903333 |
| In China: | Standard Linear/DSP Support: | Telephone: 800-810-1742
Fax: 800-810-1747 |
| Rest of World: | | 01 1 781 937 1428
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| Are samples orders subject to Analog Devices Terms & Conditions? |
| Yes. Please review the Analog Devices Terms and Conditions
before placing a samples order. |
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| Is the online sample system available 24 hours a day, 7 days a week, and if so, can I get
product shipped out on a Saturday or Sunday? |
| The online Sample system will be available for order placement and checking account and
order status 24 hours a day, 7 days a week.
However, our shipping departments are only open Monday through Friday. |
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| Is the site secure? |
| We encrypt passwords and use SSL on order submissions.
We will not disclose your email address or any other address contained in your
registration form to anyone or any mail list. This information will be kept confidential at Analog Devices.
Please view our privacy/security page for additional questions.
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| How do I know if you received my order? |
| You will receive an order acknowledgement email from Analog Devices that
will confirm that we have received your order. If you do not receive an order
acknowledgement email, you can check the status of your order by visiting the Samples
homepage and clicking on the Order Status link located on the samples homepage. Allow up to a
few hours to receive the email. If you do not receive the order acknowledgment email, please
contact our Customer Service department and they will check the system.
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